LMAG can provide training seminars for your company on the following topics:

Avoiding Sexual Harassment and Understanding the Value of Diversity

• The definition of sexual harassment
  
• Preventing sexual harassment in the workplace
  
• What steps must be taken if an allegation is made
  
• The value of diversity
  
• The business realities of the 90s
  

Conducting Selection Interviews

• Job analysis/job descriptions
  
• Selection interviewing skill building
  
• Americans with Disabilities issues
  
• Legal do's and don'ts
  

Appraising Employee Performance: Coaching, Judging, and Disciplining

• Interviews
  
• Employee coaching
  
• Judging employee performance
  
• Disciplinary/corrective action
  

Workplace Violence - The Employer's Dilemma

• Profile of a violent & potentially violent employee
  
• Stalking statues
  
• Laying off or terminating the "fragile" employee
  
• Six building blocks to safety & security
  

Dealing Effectively with Change

• Why change is seen as threatening
  
• How to handle change
  
• How to improve the process of innovation
  

Leadership & Management Styles

• Understanding the characteristics of leaders
  
• Review of situational leadership
  
• Measuring conflict mode
  

The Power of Empowerment

• What is ZAPP and what is SAPP
  
• New ways of dealing with employees
  
• Basic beliefs about quality and people
  

Conflict Resolution

• Facing conflicts between employees
  
• Causes of work conflict
  
• Steps to meeting the challenge conflict presents
  

Dealing with Difficult People

• Coping with hostile and aggressive people
  
• Coping with passive and aggressive peopleUnderstanding internal and external issues and constraints to team work
  

Ethics in Employment

• Understanding ethics
  
• Hands on exercises with ethical dilemmas
  
• Developing a draft of a code of ethics
  

Vocal Communication Training

• Expressing yourself in meaningful statements so you'll be easily understood the first time.
  
• Increasing self-confidence on the phone and face-to-face.
  
• Improving networking and marketing skills.
  

How to Conduct Internal Investigations

• How to plan the investigation.
  
• The legal do's and don'ts of conducting internal investigations from EEOC to safety issues.
  
• How to interview the various involved parties.
  
• Taking corrective action.